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Earth Friendly Frequently Asked Questions
HOW MUCH WILL, IT COST ME TO HAVE MY HOUSE CLEANED?
Earth Friendly Cleaning quote by assessing your home and your individual needs, taking the pressure off hourly rate quoting

WILL YOU USE MY CLEANING MATERIALS?
We provide all cleaning equipment and materials excluding vac.

HOW DO I PAY MY ACCOUNT?
As an Earth Friendly client, you are able to choose a method of payment suitable to your budget. We have the option of weekly/fortnightly/monthly payment. Cash or cheque is our preffered method of payment

CAN I USE EARTH FRIENDLY ON A CASUAL BASIS ONLY?
Yes, Earth Friendly is available for once off/spring cleaning, moving out cleans or just simply the occasional clean. We like to meet your requirements where we can

WHO WILL BE COMING TO CLEAN MY HOME?
We endeavour to have the same cleaner come to your home for each clean. In unforeseen circumstances we may need to send a relieving cleaner. Earth Friendly thoroughly screen all staff. This process consists of a Police check, reference follow up and regular visits from our cleaning supecvisors

DO YOU HAVE MALE STAFF?
Earth Friendly Cleaning is an equal opportunity business. Husband and Wife teams as well as individual male cleaners are part of our cleaning staff along with our female cleaners. All EFC staff maintains a high standard of cleaning and are found to be honest, trustworthy and reliable

WHAT HAPPENS IF I AM NOT ENTIRELY SATISFIED WITH THE CLEANING?
In the rare event of this occurring you need to contact our office immediately and we will rectify the situation promptly. We are confident that we uphold a high standard of cleaning, customer service and approachability this is why we guarantee our work

HOW DO YOU MAINTAIN A CONSTANT HIGH STANDARD?
Regular spot checks are carried out on all of our cleaners to ensure our standards are maintained. We rely on feed beck from you - our clients. We make regular service calls to our customers to ensure your needs are met.